Miguel’s Help Desk
Miguel, a chocolate Labrador in a sage hoodie, wearing a headset and using his rear-support mobility cart at his desk.

Miguel’s Help Desk

Hi. Miguel here. Customer Happiness. Choose a question and I’ll point you in the right direction.

Which size should I choose?

Check the measurements on the product page when the collection is available. Compare them with a garment that fits comfortably. Need help? Ask our human team.

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Shipping & delivery

Delivery options and estimates depend on the item and destination. Check the shipping information before placing an order.

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Returns & exchanges

Something isn’t right? Read the current policy and contact our human team about your order. This desk cannot approve a return.

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Where is my order?

Your order confirmation has the order-status link. Check that email for updates, or contact our team if you need help.

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Talk to a human

Prepared answers from our story world. For personal order help, contact our human team.

H&P Kids — Collection 01: The Provinces Collection — Chapter One

Collection 01 · One book. Four friends.

A small idea called Hoodies & Paws

The Provinces Collection — Chapter One is connected to a single book: Liza e as Malas — Uma ideia chamada Hoodies and Paws, by Liza & Sarita Venancio.

Meet Liza Maria in British Columbia, Miguel from Alberta, Maya in Ontario and Charlotte in Québec. Together, they learn to lead, listen, design and produce their first hoodies. Every character and piece in this collection belongs to the same shared story.

The collection is being prepared. Product details and availability will be announced when confirmed.

Discover the book · Meet the four friends
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